The PHAB Service Stars launches
Created to recognise exceptional standards of customer care and performance, The PHAB Service Stars relaunched this September.
Previously known as The PHAB Standard, the platform helps UK and Irish consumers to find the best professionals across the beauty, nails, hair and barbering industries.
Those wishing to achieve a PHAB Service Star can apply online (phabservicestars.com) and will need to provide key performance results and customer testimonials, along with their manager's support. If they perform at a higher level than industry average and pass the verification processes, professionals can gain the coveted PHAB Service Star, as well as a certificate and materials to promote their accomplishment.
Founded by Nergish Wadia-Austin, The PHAB Service Stars also features an advisory board comprising leading industry experts to help guide and protect the overall quality and mission.
"This industry of ours has exceptional service providers within it," says Nergish. "I have always believed that if we, as an industry, recognise and reward exceptional service providers and find some way to drive business to their doors, then only will we raise standards of service and performance within it."
"More and more, people choose to spend their hard-earned money selectively. Now, nothing short of exceptional will do," Nergish adds. "PHAB Service Stars are designed to highlight those professionals who go the extra mile, who ask the right questions, who listen to and solve their customer's needs and thereby create long-term loyalty. We must reward that behaviour."